Courier: Frequently asked Questions

Courier: Frequently asked Questions

December 22, 2020 Off By Rob Prosser

What affects the shipping cost?

The answer to this question depends on multiple variables. With the courier calculator on board, it is accurate to say that a seller can calculate all estimates in minutes. But on the buyer’s side, this should happen in an instant. If you are a dropshipping product from a supplier, it is best to have a little curiosity about where the goods are coming from.

Along with this, it is equally important to choose the right place where the goods should be sent. These two segments allow the seller to create a primary quota. But that alone cannot give you a quick breakdown of all the elementary courier costs.

The seller should consider the dimensions and weight of each package while meeting all courier costs.

Courier will charge a higher fee depending on the size and weight of the shipment. They often use the dimensional weight method to calculate shipping costs based on these two metrics.

Another important factor worth noting is shipping insurance. The vast majority of e-commerce merchants, those who sell high-priced products, deserve the value of having an insurance policy.

Most courier companies offer insurance as an additional service, which is a small percentage (about 3%) of the total value of the cargo. E-commerce sellers must anticipate any unforeseen incidents that may occur during the transport of the package.

Courier insurance acts as compensation in the event of loss, theft, or damage to goods. Sellers should consider the costs associated with handling packaging, especially if they are handling large volumes and relatively fragile/dangerous goods.

Duties and taxes are also key in calculating courier costs. This is estimated based on the country the goods are shipped to, the type of product, and the total cost of the shipment.

How to process a return / refund?

While working in e-commerce, you will undoubtedly encounter returns quite often. As such, you will need to include a reasoned return policy so customers can familiarize themselves with the entire process.

In order to resolve return shipping in a way that completely resolves customer concerns, disclosing the cost of returning an item is critical. While free return shipping is a great incentive for customers, this option may not be feasible for all e-commerce businesses.

The same as the normal method of initiating the execution process, you want to open all the return options available to customers. There is no single correct formula for all return/return situations.

The cost can be calculated at a free rate, or the seller can choose to make the return a free transaction. In any case, it is important to identify all shipping companies that support return shipping.

What is next / next day delivery?

As the term suggests, overnight delivery is where customers receive their orders during the next business day. Fast delivery is the only way to exceed your customers’ expectations.

Overnight delivery is more of a premium and basic service that customers have come to expect from any basic eCommerce store. But competing against the big retail giants is never easy.

Regardless of how crisp overnight delivery may be received mainly for new retail outlets, carriers seem to be cost-effective options for small and medium businesses.

Through executing, companies can negotiate rates and rely on major carriers to deliver next day services.

What is delivery – the final conclusion

Delivery is perhaps the most significant part of fulfillment in any enterprise. To meet your customers’ expectations (think fast shipping ), you need to partner with the right logistics team and look for the most competitive shipping prices.

Since shipping can be a little tricky at times, outsourcing this service from recognized industry experts helps to straighten any curves.

If you plan to sell products internationally, it is best practice to work with third-party companies with multiple carriers that have multiple warehouses around the world. 

To achieve the best grip with all the necessary priorities, the seller must work with powerful shipping options that help increase sales and are designed to automate shipping and returns, ultimately reducing customer complaints.